Orders are typically dispatched within 48 hours and delivered within 5-7 working days. Customized or made-to-order products may take up to 12 days to deliver.

Yes, we offer free shipping on all orders above ₹499. For orders below ₹499, a nominal shipping charge of ₹50 will apply.

We accept various payment methods, including Credit/Debit cards, Net Banking, Wallets, and Cash on Delivery (COD).

Yes, once your order has been shipped, you will receive an email/SMS with your shipment tracking details. You can use this information to track your order.

If your parcel shows 'delivered' but you haven't received it, please inform us within 24 hours. We will work with our courier partners to address the issue.

Unfortunately, orders cannot be canceled or changed once they have been placed. This includes modifications to the shipping address or selected shipping method.

We strive to ensure that every purchase meets or exceeds your expectations. If your product arrives damaged, has a manufacturing defect, or with missing parts, we offer a hassle-free exchange or return process. Please refer to our Return and Exchange Policy for more details.

To initiate a return or exchange, fill out the Exchange/Return Request Form within 3 days of receiving your order. Our customer care executive will then contact you within 48 hours to assist with the process.

Yes, an unboxing video is compulsory to request a refund or exchange. Please ensure that the video clearly shows the damage or manufacturing defect of the product.

Once we receive the returned item and confirm its condition, a refund will be issued to the original payment method used for the purchase. Please allow some time for the refund to reflect in your account.